Free online assessment

Assess your Microsoft Outlook skills for free

45-question assessment to place a learner in Microsoft Outlook and recommend the right training modules.

This assessment measures knowledge and produces a practical diagnostic. Modules are recommended after the test; they are not an offer of paid courses.

Start for free How does the test work?

What is assessed

Questions about practical workplace skills

The test covers different areas of the software, including beginner, intermediate and advanced questions. The score and skill-area breakdown help reveal strengths and topics to revisit.

This is not an official certification and should not be the sole factor in an employment decision.

Who can use it

digital coordinator

Employees and applicants.
HR professionals.
Employers, managers and team leads.

Assessment learning framework

Modules that may appear in your recommended plan

The topics below form the recommendation framework associated with this assessment. The system selects priorities using individual answers and proposes a plan to use independently with a provider of your choice. We do not deliver these courses through this website.

Topic M01

Interface, inbox and organization

Identify the main tools and concepts used in Interface, inbox and organization • Choose an appropriate workflow for a task involving Interface, inbox and organization • Configure files, settings and resources for reliable work in Interface, inbox and organization

Identify the main tools and concepts used in Interface, inbox and organization
Choose an appropriate workflow for a task involving Interface, inbox and organization
Configure files, settings and resources for reliable work in Interface, inbox and organization
Apply structured, non-destructive and repeatable methods in Interface, inbox and organization
Diagnose common errors related to Interface, inbox and organization

3 h

Topic M02

Writing professional email

Identify the main tools and concepts used in Writing professional email • Choose an appropriate workflow for a task involving Writing professional email • Configure files, settings and resources for reliable work in Writing professional email

Identify the main tools and concepts used in Writing professional email
Choose an appropriate workflow for a task involving Writing professional email
Configure files, settings and resources for reliable work in Writing professional email
Apply structured, non-destructive and repeatable methods in Writing professional email
Diagnose common errors related to Writing professional email

3 h

Topic M03

Calendar, appointments and meetings

Identify the main tools and concepts used in Calendar, appointments and meetings • Choose an appropriate workflow for a task involving Calendar, appointments and meetings • Configure files, settings and resources for reliable work in Calendar, appointments and meetings

Identify the main tools and concepts used in Calendar, appointments and meetings
Choose an appropriate workflow for a task involving Calendar, appointments and meetings
Configure files, settings and resources for reliable work in Calendar, appointments and meetings
Apply structured, non-destructive and repeatable methods in Calendar, appointments and meetings
Diagnose common errors related to Calendar, appointments and meetings

3 h

Topic M04

Contacts, groups and distribution lists

Identify the main tools and concepts used in Contacts, groups and distribution lists • Choose an appropriate workflow for a task involving Contacts, groups and distribution lists • Configure files, settings and resources for reliable work in Contacts, groups and distribution lists

Identify the main tools and concepts used in Contacts, groups and distribution lists
Choose an appropriate workflow for a task involving Contacts, groups and distribution lists
Configure files, settings and resources for reliable work in Contacts, groups and distribution lists
Apply structured, non-destructive and repeatable methods in Contacts, groups and distribution lists
Diagnose common errors related to Contacts, groups and distribution lists

3 h

Topic M05

Rules, categories and Quick Steps

Identify the main tools and concepts used in Rules, categories and Quick Steps • Choose an appropriate workflow for a task involving Rules, categories and Quick Steps • Configure files, settings and resources for reliable work in Rules, categories and Quick Steps

Identify the main tools and concepts used in Rules, categories and Quick Steps
Choose an appropriate workflow for a task involving Rules, categories and Quick Steps
Configure files, settings and resources for reliable work in Rules, categories and Quick Steps
Apply structured, non-destructive and repeatable methods in Rules, categories and Quick Steps
Diagnose common errors related to Rules, categories and Quick Steps

3 h

Topic M06

Search, archiving and volume management

Identify the main tools and concepts used in Search, archiving and volume management • Choose an appropriate workflow for a task involving Search, archiving and volume management • Configure files, settings and resources for reliable work in Search, archiving and volume management

Identify the main tools and concepts used in Search, archiving and volume management
Choose an appropriate workflow for a task involving Search, archiving and volume management
Configure files, settings and resources for reliable work in Search, archiving and volume management
Apply structured, non-destructive and repeatable methods in Search, archiving and volume management
Diagnose common errors related to Search, archiving and volume management

3 h

Topic M07

Tasks, follow-up and priorities

Identify the main tools and concepts used in Tasks, follow-up and priorities • Choose an appropriate workflow for a task involving Tasks, follow-up and priorities • Configure files, settings and resources for reliable work in Tasks, follow-up and priorities

Identify the main tools and concepts used in Tasks, follow-up and priorities
Choose an appropriate workflow for a task involving Tasks, follow-up and priorities
Configure files, settings and resources for reliable work in Tasks, follow-up and priorities
Apply structured, non-destructive and repeatable methods in Tasks, follow-up and priorities
Diagnose common errors related to Tasks, follow-up and priorities

3 h

Topic M08

Shared mailboxes, delegation and team calendars

Identify the main tools and concepts used in Shared mailboxes, delegation and team calendars • Choose an appropriate workflow for a task involving Shared mailboxes, delegation and team calendars • Configure files, settings and resources for reliable work in Shared mailboxes, delegation and team calendars

Identify the main tools and concepts used in Shared mailboxes, delegation and team calendars
Choose an appropriate workflow for a task involving Shared mailboxes, delegation and team calendars
Configure files, settings and resources for reliable work in Shared mailboxes, delegation and team calendars
Apply structured, non-destructive and repeatable methods in Shared mailboxes, delegation and team calendars
Diagnose common errors related to Shared mailboxes, delegation and team calendars

3 h

Topic M09

Security, phishing and privacy

Identify the main tools and concepts used in Security, phishing and privacy • Choose an appropriate workflow for a task involving Security, phishing and privacy • Configure files, settings and resources for reliable work in Security, phishing and privacy

Identify the main tools and concepts used in Security, phishing and privacy
Choose an appropriate workflow for a task involving Security, phishing and privacy
Configure files, settings and resources for reliable work in Security, phishing and privacy
Apply structured, non-destructive and repeatable methods in Security, phishing and privacy
Diagnose common errors related to Security, phishing and privacy

3 h

Assessment output

Actionable insight, not a sales pitch

The report provides an overall score, category breakdown and recommended modules. Use it to inform development discussions, document progress or complement candidate assessment.

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Privacy and recipients

The participant provides their email and that of the manager or authorized report recipient. The tool emails the report to those recipients according to its current process. Do not enter a third party without permission.

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45 questions and a suggested development plan. No course enrollment.

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