Software training across Canada

Microsoft 365 Copilot training adapted to the actual level

45-question technical assessment drawn from a 72-question bank to place a learner in Microsoft 365 Copilot and recommend the most useful training modules.

Microsoft 365 Copilot diagnostic: practical skills, workflows and training priorities.

Start the free assessment Request delivery terms

Approach

Build the path around observed needs

The free assessment helps separate concepts already mastered from those that deserve training. The final path can then be adjusted to the organization’s tasks, context and objectives.

The diagnostic is not an official certification. It is used to guide training decisions.

Intended audience

professionals using Microsoft 365 and generative AI

Employees and professionals.
Managers and HR teams.
Training coordinators.
Groups to be organized by skill level.

Visible content

Microsoft 365 Copilot training modules

The modules below come from the catalogue used by the recommendation engine. Their order and depth are adapted after the assessment or engagement analysis.

Module M01

Principles, grounding and data protection

Practical 3-hour module covering Work grounding, Existing permissions, Enterprise data protection, and Sources.

use the user s authorized work context to produce a relevant response
limit what Copilot can retrieve to content the user already has access to
apply organizational protections to supported Copilot interactions
review provided references to validate important claims

3 h

Module M02

Effective prompt design

Practical 3-hour module covering Goal, Context, Source, and Expectations.

clearly state the result you want to obtain
provide information that helps Copilot understand the situation
specify the file, message, meeting, or other content to rely on
specify the result s format, tone, length, or constraints

3 h

Module M03

Copilot in Word

Practical 3-hour module covering Draft, Rewrite, Document summary, and File reference.

generate a first content draft from instructions and context
transform existing text according to a tone or clarity goal
extract the main ideas from a long document
use an authorized document as context for generated content

3 h

Module M04

Copilot in Excel

Practical 3-hour module covering Table analysis, Formula assistance, Formatting and filters, and Calculation verification.

ask questions about structured data and look for trends
get help building or explaining formulas
request changes to data presentation or exploration
validate important formulas and assumptions before relying on the result

3 h

Module M05

Copilot in PowerPoint

Practical 3-hour module covering Presentation creation, Presentation summary, Reorganization, and Speaker notes.

generate a slide structure from a topic or source content
get the key points from a slide deck
restructure content to improve message flow
produce or improve notes to support oral delivery

3 h

Module M06

Copilot in Outlook

Practical 3-hour module covering Thread summary, Email draft, Coaching, and Meeting preparation.

summarize a long email thread and action points
draft a message according to the requested intent, context, and tone
improve clarity, tone, and effectiveness before sending a message
gather relevant context before a meeting when available

3 h

Module M07

Copilot in Teams

Practical 3-hour module covering Meeting recap, Meeting questions, Conversation summary, and Follow-up actions.

extract decisions, topics, and actions from a supported meeting
query authorized meeting content to retrieve a specific point
summarize a chat or channel thread to catch up
turn discussion points into verifiable next steps

3 h

Module M08

Copilot Chat, agents and iteration

Practical 3-hour module covering Copilot Chat, Agent, Prompt iteration, and Multi-step task.

conduct a cross-work conversation using authorized context
extend Copilot with instructions, sources, or actions tailored to a process
improve a request by adding context, constraints, or examples
break a complex goal into controllable and verifiable steps

3 h

Module M09

Validation, risks and responsible use

Practical 3-hour module covering Human verification, Hallucination, Sensitive data, and Traceability.

check facts, figures, and high-impact decisions before use
recognize that a plausible answer may be incorrect or fabricated
follow organization policy before including confidential information
retain the sources and business rationale needed to validate a deliverable

3 h

Canada

Availability for provinces and territories

JFL Media can receive requests from anywhere in Canada. Delivery terms, time zone, availability, location and pricing are confirmed for each engagement.

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Before training

Complete the assessment or describe the need precisely.
Choose modules and confirm duration.
Confirm delivery terms, availability and price.

Next step

Start by establishing the Microsoft 365 Copilot level.

The assessment is free and produces a detailed report that can be used to prepare a focused path.

Start the assessment